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Market Research, Facilitation of Dialogue and Actionable Knowledge Generation.

Our engagement

Seek creative and innovative solutions to foster and build knowledge, encouraging creativity and information sharing.

Our Mission

Contribute to the success of the customer's decision-making processes with solid information and accurate analysis of the market in which it operates.

Our values

Transparency and involvement, facilitating dialogue between everyone involved: client, associated consultants, analysts, suppliers and interviewees.

What we do?
Market Research, Opinion and Social Impact Research

Some of the qualitative and quantitative research projects developed by Lumini:

  • Concept Creation and Testing (Concept Labs)
  • Customer / Patients Journey
  • Brand Image / Brand Mapping
  • Corporative image
  • Habits and Attitudes
  • Recall and Awareness
  • Market potential
  • Pre and post communication / campaign test
  • Adequacy of name and visual communication
  • Satisfaction, level of recommendation and intention to remain
  • Impact of social responsibility and sustainability actions
  • Organizational climate / career development perspectives
  • Client / Patient Journey

Learn more about Social Impact Survey


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Dialogues, Appropriation of
Knowledge and Co-creation

Market research results have great potential to generate knowledge about a given subject and when shared through well-oriented dialogues, they become action plans.

How we do it?
In each project, our proposal is to take care of the entire process from start to finish.
Cases

Cases de Projetos de Pesquisa desenvolvidos pela Lumini Conhecimento

Client:
Pharmaceutical companies

Project / Methodology:
Qualitative and quantitative research on the journey of diagnosis and treatment of chronic diseases.

Project contributions:
Through the findings, the clients defined strategies for launching products in categories in which they did not previously work, ensuring that communication campaigns for physicians and patients and patient programs were elaborated based on the needs and expectations of the target audiences, meeting the positioning of "Patient Centricity”.
Client:
Pharmaceutical company

Project / Methodology:
Quantitative research through and online panel on the incidence of Burnout in the internet population in Brazil.

Project contributions:
The company developed several communication actions with the objective of contributing with physicians and the population, with information and alerts about the syndrome, in addition to positioning the company among the organizations that know the most about the subject in the country.
Client:
NGO

Projeto / Metodologia:
Qualitative and quantitative research with the needy population of the city, in order to map main difficulties and dilemmas experienced by the population in the scope of access to health.

Project contributions:
Through the results, the NGO developed a project to build a health center to meet population´s need, focusing on the main demands and diseases that were previously not adequately treated by the current health system.
Client:
Pharmaceutical company

Project / Methodology:
Qualitative research with gynecologists in several regions of the country, with the objective of understanding the triggers that lead to the prescription of contraceptives and mapping the decision-making process of prescribing these methods.

Project contributions:
Through the findings, the company defined portfolio changes, related to the emphasis of each product on the promotional grid of medical detailing, reviewed promotional materials and campaigns related to the attributes valued by different physician´s segments in relation to the main women profiles which demand prescription and follow-up in relation to the use of contraceptives.
Client:
Health insurance company

Project / Methodology:
Qualitative research with beneficiaries and physicians accredited to the health plan in the Southern Region of the country, to understand the value of the relationship with the service, for each public. In addition, it was possible to map the drivers that influence satisfaction and fidelity.

Project contributions:
Through the findings, the company developed actions aimed at improving the care of policyholders in all areas identified as high relevance in the value chain, and created new online service services, new coverage alternatives for some of the plans offered by the operator and implemented changes in the satisfaction questionnaires sent to customers, at each point of contact.
Client:
Pharmaceutical company

Project / Methodology:
Online quantitative survey / structured questionnaire for self-completion.

Project contributions:
The project allowed the company to map various topics related to diversity among employees, not only sociodemographic data, but employees' perception of the company’s actions related to Diversity. Comparisons with Brazilian population data and data released by associations and companies served as benchmarks so that the company could recognize priorities of action in relation.
Client:
Electrical materials industry

Project / Methodology:
Qualitative research: online discussion groups with category users, and face-to-face creative workshop (Experience Circuit) with potential customer.

Project contributions:
The project allowed the company to understand the habits and moments of use, benefits from the perspective of users, and areas of communication improvement.
The reactions of potential customers to the benefits that had been recognized by users, in a creative workshop, provided several insights on the line of communication.
Expertise in Projects for Health/Life Sciences
Since the foundation of Lumini, in 2011, this is one of our main research areas. More than 70 projects were conducted, including different therapeutic areas and medical specialties, healthcare professionals, patients and caregivers.
Customers
Pfizer
Roche
Boehringer Ingelheim
Weleda
Eurofarma
Cristália Prod. Químicos Farmacêuticos
Unimed / Missões-RS
Beiersdorf
Escola Superior de Marketing Industrial
International Flavors & Fragrances
Symbia Business Marketing
Fundação Lia Maria Aguiar
Artemis
Steck
Progress Lab

Agencies abroad

GIM
One Minute to Midnight


(Feminine Research & Studies Institute)

Lumini supports and participates in IPEFEM's research projects.

By organizing the available knowledge and conducting specific research on the relationship between women and various spheres such as work, money, health, self-development and vital energy, IPEFEM acts as a bridge between dialogue, raising the level of consciousness and possible solutions.

To learn more about IPEFEM:

Social Website

Our expertise comes from the application of studies, planning and specific methodologies for different areas of the market. Are you interested in disseminating research results, ongoing research, research related news and knowledge?

We have prepared a summary registration form directed to your possible interests.

Anne Koch

Planning and Service